Reputation Engine & Review Hub
Autonomous review ingestion, strict non-incentivized request linting, 4-5★ auto-replies, and 1-3★ QA ticket protection.
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Linted for §37.3 compliance: no staff mentions ("mention Dave") and no incentive gating ("10% off for review").
"Water heater pressure valve leaked again 2 days after installation."
"The plumber fixed the issue, but arrived 45 minutes past the 2-hour dispatch window."
"Ava answered my call immediately and booked technician John. 5-star service."
"Exceptional emergency leak repair on Sunday afternoon! Tech arrived in 25 mins."